Contact US
Yes! Anything goes - please let us know when you get in touch and we'll make sure your Adventures in Paradise chefs and guides can plan to meet any special needs.
Absolutely! Our Getaways are a great option for a family or group of friends - if you'd like to go private, chat to us about our options.
We’ve designed our Getaways with a sense of connection and community in mind, so we’ve included all meals with your like-minded fellow travellers. Because of our values and selection of activities, we tend to attract similar guests with aligned interests so you'll be in excellent company. We also pride ourselves on including absolutely everything during your trip to allow for the best value experience. Because Glenorchy is such a small village, there are limited dining options which is why we’re happy to provide our guests with delicious meals daily. In saying that, this is your trip of a lifetime so if you prefer to eat out one night, you’re certainly welcome to do so.
If you're joining us on an Adventure in Paradise, your transportation will be convenient and hassle-free. We'll pick you up from Queenstown Airport or central Queenstown, and chauffeur you along one of the world's most beautiful drives to your destination as you take in the breathtaking views of your 45-minute journey alongside Lake Wakatipu.
Our guides are beautiful spirits! As you explore together, your guides will share their passion and knowlege about the area, the local flora and fauna, the fascinating history of Glenorchy and the head of the lake, and informative commentary throughout. They're humble, patient and worldly - they know how to tell a good story and they know this place like the back of their hand.
You'll soon discover that the people of Glenorchy have created a wonderful lifestyle for themselves here at the head of the lake. We have plenty of additional hiking options to share with you, as well as a raft of other outdoor activities. Consider booking a few extra days to soak in the healthy mountain lifestyle. If you're keen to relax and make this a personal wellness retreat, that's available, and if you want to engage your creative side there are art and photography workshops. Head on over to our Headwaters Eco Lodge experiences page to learn more!
To help preserve our ability to generate a profit, all of which goes to the Glenorchy Community Trust, our cancellation policy is as follows:
A deposit of 20% of the getaway price is required to confirm your booking. The deposit is fully transferable across all getaways and dates and is valid for 12 months.
The final balance for a getaway is due 30 days before the departure date. Cancellations more than 30 days before departure date will receive a full refund, less the 20% deposit.
- Cancellations made within 30 to 14 days of the trip’s departure date will incur a cancellation fee of 10% of the booking total.
- Cancellations made within 14 to 2 days of the trip’s departure date will incur a cancellation fee of 50% of the booking total.
- Cancellations made within 48 hours of the trip’s departure date will receive no refund.
Glenorchy is located at the head of the lake and the heart of the mountains. It's a beautiful and ever-changing alpine environment and as such, the weather can change quickly. We'll provide you with a comprehensive gear list well in advance of your Getaway. The main things to keep in mind are to layer breathable, quick-dry active wear for our daily activities, and to bring casual, comfortable clothing for relaxing at the lodge in the evening. A good sun hat, and a pair of well worn-in, lightweight hiking boots will also be essential.
Please chat to us if you'd like to organise a getaway with children under the age of 12.
We offer our experiences all year round, so there’s really no bad time to visit Glenorchy! Generally, the most popular times to visit are the summer and shoulder seasons; however, we love the winter here too: everything's a bit quieter and bright, cool, clear days are common, which makes for stunning photos.
