Contact US

Privacy Policy

Last updated: December 10, 2020

This privacy policy describes our policies and procedures on the collection, use and disclosure of your information when you use our services. The following also discusses your privacy rights and outlines how the law protects you.

We use your personal data to provide and improve our guests' experience. By using our services, you agree to the collection and use of information in accordance with this privacy policy.

What information do we collect?

Adventures in Paradise collects information from you as part of the booking process. When filling out a form on our website, you may be asked to enter your name and contact details. You may, however, visit our site anonymously. Upon booking one of our getaways, we request further information to allow us to provide you with a personalised experience. This additional information may include your medical information, emergency contact, dietary requirements, date of birth and flight details.

What do we use your information for?

Any of the information we collect from you may be used to improve customer service (your information helps us to more effectively respond to your requests and support needs) or to assist us in marketing more relevant products and services to you.

We use the additional personal information you provide when booking with us to tailor our programs to your specific needs.

How do we protect your information?

Adventures in Paradise implements a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information.

Do we use cookies?

Adventures in Paradise uses cookies to provide a customised user experience and help us better understand our guests. Cookies enable us to collect various types of information, which may change as technologies evolve. Currently, we collect information such as browsing history, device type, software used, web beacons, various unique identifiers generated from your mobile or desktop device, internet protocol address, eTags, Javascript, pixel tags, anonymous identifiers and log files. Through the use of various technologies, we collect information on website visits, interactions and engagement with third party websites, applications, platforms and media channels, as well as your interaction with emails.

Using Google Analytics we also collect demographics and user interest reports that help us provide interest-based advertising on our services and products through other websites, platforms and media channels.

Email Newsletter

This website operates an email newsletter program used to inform subscribers about products and services supplied by Adventures in Paradise. Users can subscribe through an online automated process should they wish, but do so at their own discretion. Some subscriptions may be manually processed as a result of booking with us.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.

In compliance with the law, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

Do we disclose any information to outside parties?

Adventures in Paradise does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect Adventures in Paradise or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through the Adventures in Paradise website and not to information collected offline. For further information on our offline privacy policy, please refer to our Terms and Conditions.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, you may send an email to:

welcome@adventuresinparadise.co.nz